Knowledge Management and Collaboration refers to the policies and practices within an organisation that identify, create and distribute knowledge resources within an organisation. Knowledge within an organisation includes insights and experiences as well as tangible information that is embodied in individuals or organisations.
Portals, collaboration and search capabilities form the basis of a Information Management and Collaboration solution to provide collaborative workspaces in which people can communicate and interact as well as share documents and business intellectual capital.
Knowledge Management and Collaboration allows organisations to gain access to their information, in a logically formalised way. The focus is generally on organisational objectives such as improved performance, competitive advantage, and innovation, sharing lessons learned, integration and improvement of an organisation. Information Management and Collaboration corresponds with organisational education, but is distinguished by a greater focus on managing knowledge as a strategic asset within and organisation and the sharing of that knowledge.
The benefit of deploying an Information Management and Collaboration strategy within an organisation allows groups and individuals to share valuable information, reduce unnecessary or duplicate work. Training with new employees is reduced as an organisation is able to retain its intellectual capital even when an employee leaves. The ability to find information quickly and efficiently enables a company to increase productivity and improve teamwork.
iSPartners engages in structured, business focused implementations of Information Management and Collaboration solutions based on a best-practice approach to deploying Microsoft Office SharePoint server. SharePoint provides the portal capabilities to present business information, KPIs, Excel spreadsheets and reports to users and user groups based on their specific requirements. Enterprise-wide workflow ensures document lifecycle management for business processes in key operational areas, including HR, sales, marketing and management.
Benefits of Knowledge Management & Collaboration include:
- Information across the enterprise is stored, managed and accessed centrally
- Documents can be secured through extensive policy management
- Extend and streamline business processed across the organisation
- Improves business insight as information is pooled and accessed easily
- Information can be shared across the organization, while protecting sensitive information.
- Simplify internal and external collaborations making it easier to search for info and people, enhancing customer relationships and personalising the customer’s experience
- A single platform for internet, intranet and extranet is used.